2010年PMP美国项目管理考试习题及答案七十一

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QUEST Assignable cause or special variation is: 
A is indicated when a point falls outside the control limits. 
B is indicated when a point falls outside the specification  limits. 
C is indicated when a run of seven or more points fall above the center line of a standard control chart. 
D is indicated when a run of seven or more points fall below the center line of a standard control chart. 
E A, C, and D. 
参考答案：E

QUEST Quality control charts show a characteristic of the product or service against: 
A the specification limits. 
B customer requirements. 
C control limits based on three standard deviations in each direction. 
D control limits based on six standard deviations in each direction. 
E A and D only 
参考答案：C

QUEST Which of the following constitute Juran's "quality trilogy": 
A planning, inspection, control. 
B planning, improvement, control. 
C planning, organization, control. 
D product, price, customer. 
E design, build, deliver. 
参考答案：B

QUEST Which of the following is closest to Juran's definition of Quality: 
A conformance to requirements. 
B fitness for use. 
C continuous improvement. 
D customer focus. 
E All of the above. 
参考答案：B

QUEST Which of the following is closet to Deming's definition of Quality: 
A conformance to requirements. 
B fitness for use. 
C continuous improvement of products and services. 
D customer focus. 
E All of the above. 
参考答案：C

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