2010年PMP美国项目管理考试习题及答案六十四

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 QUEST The best way to insure quality conformance is to  _____. 
A distribute the responsibility to subordinates. 
B maintain total control. 
C train each worker to implement the work. 
D inspect quality into the project. 
E None of the above. 
参考答案：C

QUEST In order to achieve long-term quality improvements, management must do the following: 
A Motivate the employees with seminars, contests, and institute programs such as "Quality Improvement' day. 
B Create a quality control department and give the head of the department ultimate responsibility for quality improvement. 
C Implement of a formal quality control program with worker and management involvement. 
D Establish financial incentive packages for worker. 
E A and D 
参考答案：C

QUEST The zero defects concept 
A is a performance standard for management 
B is a motivational technique that promotes "doing it right the first time". 
C is used by management to communicate to all employees that everyone should do things right the first time. 
D A and C. 
E B and C 
参考答案：D

QUEST An acceptance control chart has limits that are based on the spec. limits for the product rather than limits which differentiate between random and assignable causes. Under which of the following circumstances should a QC manager consider this type chart 
A When the engineering tolerance on a dimension greatly exceeds the natural dispersion of the manufacturing process 
B When the number of samples outside the current control chart limits become too costly and cumbersome to investigate. 
C When a process is subject to constant but stable tool wear. 
D A and B. 
E A and C 
参考答案：E

QUEST In the project environment, the individual ultimately responsible for quality control is: 
A The line workers who must strive "to do things right the first time" to avoid quality problems. 
B the company's quality control manager who must work with the project members to ensure the quality control program is effective. 
C The head of the production department who retains ultimate quality control responsibility for all the company's projects. 
D The project manager who has ultimate responsibility for the entire project. 
E the customer who must ensure that he is receiving a quality product from the vendor. 
参考答案：D

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